Worcester Cream Kettle

Worcester Cream Kettle is rated 4.7 out of 5 by 777.
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Out of stock
SKU
25512

With a polished stainless steel Cream finish, and metal accents, the Worcester Kettle is the perfect example of sleek design pairing perfectly with high performance. Thanks to the rapid boil zone feature, perfect pour spout, 1/2/3 cup volumes and energy saving measures, the Worcester Kettle is the perfect choice for most households.

Price £39.99

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User Manuals

User Manual

Product Registration & Warranty


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Warranty Information

We will repair or replace products that are defective within the warranty period where the product is used and maintained in accordance with the instructions. Spare parts for this product are covered by a one year guarantee. Your statutory rights are not affected.

Technical Specifications

Model Number
25512
Colour
Cream
Quiet Boil
No

FAQs (15)

Customer Questions
Do your kettles contains filters?
Yes all our kettles contain filters. Filters can be replaced during warranty period for wear and tear issue.
Can I heat other liquids besides water in my kettle?

No, the kettle is intended for heating water only. Do not use it to heat up any other liquids

Why does the noise of the kettle increase as the kettle comes to boil?

The water in this kettle is heated up rapidly, which causes the noise. This is a normal phenomenon and there is nothing wrong with your kettle.

How can I clean the outside of the kettle?

Clean the outside of the kettle and the base with a warm damp soft cloth. Do not let the moist cloth come into contact with the cord, the plug and the connector of the base.

Never immerse the kettle or its base in water and do not use abrasive cleaning agents such as scourers to clean the kettle.

What are the white spots on the bottom of my kettle?

Depending on the hardness of the water where you live, small spots may appear on the heating element of your kettle when you use it. This is the result of scale build-up on the heating element and on the inside of the kettle over time.

The harder the water, the faster scale builds up. Scale can occur in different colours and although scale is harmless, too much scale can influence the performance of your kettle. Descale your kettle regularly to pro long the life of your kettle.

Can I use the kettle without the anti-scale filter?

While the kettle will still function without the anti-scale filter, the flow of the pour may not be as smooth and there may even be a little ‘spitting’ during the boil with a full kettle. And of course, the function of filtering out minerals from getting into the cup will not be there. We would recommend always using the anti-scale filter. While some are metal, many of our kettles use a plastic anti-scale filter – these are all BPA-free and food safe, and will not affect the water taste.

Do I need to descale my kettle?

Yes, you have to descale your kettle regularly. Minerals present in tap water will cause scale to build up inside your kettle when water is heated.

Regularly descaling your kettle will help to: reduce the boiling time and save energy, keep the inside of the kettle clean and extend the kettles life.

Regular descaling prolongs the life of the kettle. We recommend that you descale regularly - at least monthly.

You must only use a descaler that is suitable for use in plastic products. If you use a descaling agent, follow the instructions on the bottle or package to descale your kettle.

The kettle doesn't work. What should I do?

This problem may have multiple causes:

The appliance is not connected to the mains.
The dry-boil protection has been activated.
The kettle needs to be descaled.
Below you can find the solutions for each of these causes.

Solution Cause 1: The appliance is not connected to the mains. Check if the plug of the kettle has been inserted properly into the wall socket and if the wall socket is working.

Solution Cause 2: The dry-boil protection has been activated. The dry-boil protection is a safety feature that automatically switches off the kettle. It will be activated if the kettle is switched on with insufficient or no water inside or if all of water inside the kettle has evaporated during operation.

To reset the dry-boil protection, you have to lift the kettle from its base and fill it with cold water. When you place the kettle back on the base, the dry-boil protection is reset and you can switch the kettle on again.

Solution Cause 3: The kettle needs to be descaled. Regularly descaling your kettle will help to: reduce the boiling time and save energy, keep the inside of the kettle clean and extend the kettles life.

Regular descaling prolongs the life of the kettle. We recommend that you descale regularly - at least monthly.

You must only use a descaler that is suitable for use in plastic products. If you use a descaling agent, follow the instructions on the bottle or package to descale your kettle.

If the above solution(s) did not help to solve your problem, please contact the Russell Hobbs Consumer Service Department on 0345 658 9700.

Why is water ejected from the spout during heating up?

This indicates that the kettle has been filled beyond the maximum level indication.

For safety reasons, you should never fill the kettle beyond the MAX indication on your water level indication window.

There is water/condensation on the base of the kettle. Is this normal?

If you find some condensation or a few drops of water on the base, this is not a manufacturing defect but a normal occurrence.

However, if you see more water than just a few drops on the base or under the base, please contact the Russell Hobbs Consumer Service Department on 0345 658 9700.

The water boiled in this kettle tastes metallic. How can I improve the taste?

Try descaling the kettle according to the descale procedure. Rinse carefully afterwards.

If this does not help, please contact the Russell Hobbs Consumer Service Department on 0345 658 9700.

Why does it take a longer time for the water to boil?

If the water boiling procedure has slowed down, the heating element of the kettle is probably covered with scale. Descale the kettle to remove the scale and revert back to quick boiling.

How can I descale the kettle and how often should I do this?

You must only use descaler suitable for use in plastic products. If you use a descaling agent, follow the instructions on the bottle or package to descale your kettle.

Regular descaling prolongs the life of the kettle. Kettles should be descaled regularly - at least monthly.

Contact your local or regional water board for information on the hardness of your tap water. If you use the kettle more than 5 times a day, you may have to descale it more often.

Regularly descaling your kettle will help to pro long the life of your kettle, keep the inside of the kettle clean and reduce boiling times which will then reduce energy consumption.

Can I throw away my kettle with the normal household waste at the end of its life?

No, to preserve the environment please hand it in at an official collection point for recycling or you can return to us and we will recyle it for you.

Our addresses for recycling is; WEEE Recycling Department, Russell Hobbs Ltd, Heathmill Road, Wombourne, Wolverhampton WV5 8AQ or WEEE Recycling Department, Russell Hobbs Ltd, Fir Street, Failsworth, Manchester, M35 0HS.

What happens when I accidentally switch on the kettle with no water or not enough water?

This kettle is equipped with boil-dry protection. The kettle will automatically switch off if it is accidentally switched on when there is no water or not enough water in it.

To use it again lift the kettle from its base and fill it with cold water to reset boil-dry protection. The kettle is now ready for use again.

Please, mind that only logged in users can submit questions

Reviews

Rated 5 out of 5 by from My kettle looks sleek, is light and boils fast! I don't normally write reviews but I am very impressed with this stylish kettle. It is quite light to hold even when it is full. It boils extremely fast and switches itself off when it has boiled. I was concerned reading reviews that it would be noisy when it was in operation and that the water would have a nasty taste when it was first used. It is not noisy and I followed the manufacturer's instructions re boiling water for the first time and it is fine. Very good value for money.
Date published: 2019-08-21
Rated 1 out of 5 by from dont buy brought this thinking great, but I was wrong,you get a nasty taste like tcp I,ve used bicarbonate 3 times to solve problem, but no good, boiled, boiled & boiled it,even phone Russell hobbs, no answers to give, all they said,return it ! never buy Russell hobbs again.
Date published: 2019-01-02
Rated 1 out of 5 by from This 'stainless steel' kettle rusts/corrodes badly After eight months, this unit has now badly corroded, despite only normal use.
Date published: 2020-04-24
Rated 5 out of 5 by from Perfect pour Extremely happy with this kettle, looks great and the pour is just right (anyone that has experienced a kettle with awful pour will understand why this makes me so happy!). Definitely recommend
Date published: 2021-06-25
Rated 5 out of 5 by from Very happy with the kettle Was a bit reluctant to purchase with not many reviews but it was exactly the colour i was looking for as well as wanting stainless steel. I am so happy with the kettle. It looks lovely in the kitchen and does its basic job well. Pours lovely, no leaking/dripping. Lid opens and closes smoothly and no aftertaste from the water. Love the blue light as its boiling. Quick and easy pick up. Overall i am very happy i took a chance with this kettle.
Date published: 2018-09-07
Rated 5 out of 5 by from Rapid boil and not too noisy The kettle is ergonomically designed and is easy to lift and fill. The thumb-operated lid release makes filling the kettle a mess-free experience. The 'rapid boil' zone indicators inside the kettle are a useful way of ensuring you are quickly boiling only the water that you need. Like all kettles, it makes a noise but it is quieter than kettles owned previously. Overall we are delighted with this product. Stick the kettle on!
Date published: 2022-03-16
Rated 3 out of 5 by from Very Noisy It's a good modern design and I like the fact you can actually boil as little as a cup but my goodness is it noisy. I sometimes stop and look for the steam train coming through the kitchen. It's such a shame because it really lets the kettle down.
Date published: 2020-11-04
Rated 5 out of 5 by from Hot! Kettle looks good in shiny cream which contrasts well with the black and chrome and is easy to clean. Markers for the number of cups so you can fill to those levels and boiling is speedy and blue window looks nice while it’s doing so. The usual water heating noise to be expected, but not excessive. Removable filter and there are level markers inside kettle too. Overall very happy.
Date published: 2020-08-20
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