Cookie Policy
Cookie Policy
This Cookie Policy explains how Spectrum Brands (UK) Limited, Regent Mill, Fir Street, Failsworth, Manchester, M35 0HS, United Kingdom, (“we”, “us”, and “our”), use cookies to collect personal data through the website https://uk.russellhobbs.com/. Further information on how we collect, use, store, and share personal data of website users can also be found in our Privacy Policy.
What Are Cookies?
Cookies are small text files that are automatically created by your browser (e.g., Internet Explorer, Mozilla Firefox, Safari or Google Chrome) and stored on your device (laptop, tablet, smartphone or similar) when you visit our website. They enable us to remember information about you, such as your language preference or login details. Our website uses cookies to recognise repeated visits by the same user and to distinguish you from other visitors.
Cookies are very useful and perform many different functions. They help improve your experience by tailoring the website to your needs, recognising your preferences, and enhancing overall usability.
There are two types of cookies:
- Session cookies: These exist only for the duration of your browsing session and are deleted once your browser is closed.
- Persistent cookies: These remain on your device after your browser is closed and allow us to recognise you during your next visit. These cookies may also transmit information such as your IP address to facilitate automatic recognition.
Use of a Consent Management Platform
We use the Usercentrics Consent Management Platform (CMP) on our website, which ensures that cookies and similar technologies are only activated after you have given your consent. The Usercentrics CMP blocks all non-essential cookies and scripts until you give your consent and stores your choices within the legally required granular categories (Strictly Necessary, Analytical or Performance, Functionality, Targeting).
Google Consent Mode v2
Our website uses Google Consent Mode v2, which takes into account the consents you provide through the Usercentrics CMP and adjusts the behaviour of Google services accordingly.
- When consent is given, cookies are set and tracking functions (e.g., Google Analytics 4, Google Ads) are fully activated.
- When consent is refused, no cookies are set; Google receives only so-called “cookieless pings,” which do not allow user identification and are used solely for generating aggregated statistics.
We ensure that all technologies are used solely in accordance with your consent and that the consent states defined by the Usercentrics CMP are technically respected.
What Types of Cookies Do We Use?
When you visit our website, we use the following categories of cookies:
Strictly Necessary Cookies
These cookies do not collect any data about you. These cookies are required to enable the basic functions of the website (e.g., secure login, shopping cart functionality, site navigation). They enable us to provide enhanced and personalised functions. We cannot personally identify you based on the information collected through these cookies.
Strictly Necessary cookies include those cookies required for browsing the website and for using core features such as registration. Without these cookies, we cannot provide the website.
Analytical or Performance Cookies / Targeting Cookies
These cookies help us understand how visitors interact with our website by providing insights into pages visited, time spent on the site, and any issues—such as error messages. This enables us to improve the website’s performance and ensure that users can easily find what they are looking for.
Analytical cookies may include third-party cookies. Targeting cookies track and record user actions on the website, storing behavioural data to help advertising services reach more relevant audiences and enable a more personalised user experience.
For this purpose, we use technologies including Google Analytics 4, which is only activated after you have given your consent. Our targeting technologies include, among others, Google Ads, Meta/Facebook Pixel, TikTok Pixel, Floodlight, Outbrain, and YOC. These cookies are activated only if you have consented to the corresponding category through our consent management tool, the Usercentrics CMP.
These cookies ensure that our website, mobile sites, and applications are easy to use and up to date. We use Google Analytics to understand how visitors use our websites, for example, which content is most popular and to continuously update and improve our content.
Information collected is anonymised and used solely for statistical purposes. These analytics cookies are not used for personalised advertising. For marketing and advertising purposes, we use only those technologies to which you have consented under the “Targeting” category.
Functionality Cookies
Allow the website to remember your selected preferences (such as username or language settings) and provide enhanced and personalised features.
Targeting Cookies
Targeting cookies are used to track and collect visitors’ actions on the website. These cookies store user data and behavioural information, enabling advertising services to reach broader audiences and provide a more personalised user experience.
These cookies are used to display relevant, interest-based advertising to users and may deploy technologies such as Meta Pixel, Google Ads, TikTok, or similar services. These cookies are only set if you give us your consent.
Depending on your preferences, we may use the following cookies on our website:
Category: Strictly Necessary
Cookies that are required for the operation of the website and cannot be disabled.
| Cookie / Service | Provider | Purpose / Description | Expiry / Lifespan | Type |
|---|---|---|---|---|
| PHPSESSID | russellhobbs.com | Maintains user session state (checkout/login). | Session | DocumentCookie / ResponseCookie |
| form_key | russellhobbs.com | CSRF protection and secure form validation. | Session | DocumentCookie / ResponseCookie |
| private_content_version | russellhobbs.com | Supports dynamic content rendering. | Session | DocumentCookie / ResponseCookie |
| section_data_ids | russellhobbs.com | Controls dynamic content sections. | Session | DocumentCookie |
| mage-cache-sessid | russellhobbs.com | Cache session management. | Session | DocumentCookie / ResponseCookie |
| mage-cache-storage | russellhobbs.com | Enables caching for performance and stability. | Persistent | DocumentCookie / LocalStorage / SessionStorage |
| mage-cache-storage-section-invalidation | russellhobbs.com | Cache invalidation control. | Persistent | DocumentCookie / LocalStorage / SessionStorage |
| mage-cache-timeout | russellhobbs.com | Controls cache expiry timing. | Persistent | LocalStorage |
| mage-messages | russellhobbs.com | Stores system messages (e.g. cart updates). | Session | DocumentCookie |
| amcookie_policy_restriction | russellhobbs.com | Records cookie consent preferences. | Persistent | DocumentCookie |
| Usercentrics Consent Manage Platform | usercentrics.com | Stores user consent status and preferences. | Persistent | LocalStorage / DocumentCookie |
| Cloudflare (__cf_bm, cf_clearance) | cloudflare.com | Bot protection, traffic filtering and security. | 30 minutes – 1 year | DocumentCookie / ResponseCookie |
| reCAPTCHA | google.com | Fraud prevention and spam protection. | Session / Persistent | DocumentCookie / LocalStorage |
| Magento Store Functionality | russellhobbs.com | Core ecommerce platform functionality. | Session / Persistent | DocumentCookie / LocalStorage |
| Shop Security (Magento) | russellhobbs.com | Security monitoring and fraud detection. | Session | DocumentCookie |
| Bunny.net (CDN) | bunny.net | Content delivery and load balancing. | Session | DocumentCookie |
| cloudfront.net | amazonaws.com | Content delivery network support. | Session | DocumentCookie |
| gstatic.com (security related) | google.com | Supports essential scripts and security services. | Session | DocumentCookie |
| Google Tag Manager | google.com | Tag management infrastructure (controlled via consent tool). | Session | DocumentCookie |
Category: Analytical or Performance
Cookies that collect anonymised data to help us understand how visitors use our website.
| Cookie / Service | Provider | Purpose / Description | Expiry / Lifespan | Type |
|---|---|---|---|---|
| Google Analytics (GA4) | google.com | Website traffic measurement and behavioural analytics. | Up to 2 years | DocumentCookie / LocalStorage |
| magepal-google-analytics4 | russellhobbs.com | GA4 tracking integration layer. | Persistent | DocumentCookie / LocalStorage / SessionStorage |
| New Relic (nr-data.net) | newrelic.com | Application performance monitoring. | Session / Persistent | DocumentCookie |
| Adobe Helix RUM | adobe.com | Real user monitoring for performance optimisation. | Persistent | DocumentCookie |
| Bunny.net Metrics | bunny.net | CDN performance analytics. | Persistent | DocumentCookie |
| NRBA_SESSION | russellhobbs.com | Session-level performance tracking. | Session | LocalStorage |
Category: Functionality
Cookies that allow us to store settings such as language or preferred display options.
| Cookie / Service | Provider | Purpose / Description | Expiry / Lifespan | Type |
|---|---|---|---|---|
| Shop Preferences | russellhobbs.com | Stores user preferences and settings. | Persistent | LocalStorage / DocumentCookie |
| recently_viewed_product | russellhobbs.com | Stores recently viewed products. | Persistent | LocalStorage / SessionStorage |
| recently_compared_product | russellhobbs.com | Stores compared product data. | Persistent | LocalStorage / SessionStorage |
| product_data_storage | russellhobbs.com | Stores product data to improve user experience. | Persistent | DocumentCookie / LocalStorage / SessionStorage |
| Google Fonts | google.com | Provides website typography. | Session | DocumentCookie |
| Adobe Fonts | adobe.com | Provides website typography. | Session | DocumentCookie |
| Google Ajax | googleapis.com | JavaScript library delivery. | Session | DocumentCookie |
| Google Play | google.com | Embedded store or application integrations. | Session | DocumentCookie |
| Bunny.net Video Delivery | bunny.net | Embedded video playback functionality. | Session / Persistent | DocumentCookie |
Category: Targeting
Cookies and tracking technologies that are used to track users across websites in order to display relevant advertising.
| Cookie / Service | Provider | Purpose / Description | Expiry / Lifespan | Type |
|---|---|---|---|---|
| YouTube Video (including all associated storage) | youtube.com | Embedded video content which may set advertising and cross-site tracking identifiers. | Up to 13 months | DocumentCookie / LocalStorage / IndexedDb |
| VISITOR_INFO1_LIVE | youtube.com | Tracks video engagement and advertising preferences. | Up to 6 months | DocumentCookie |
| YSC | youtube.com | Registers unique ID to keep statistics of video views. | Session | DocumentCookie |
| __Secure-YNID / __Secure-YEC / __Secure-ROLLOUT_TOKEN | youtube.com | Advertising personalisation and tracking. | Up to 13 months | DocumentCookie |
| yt.innertube::* / ytidb::* | youtube.com | Behavioural tracking via browser storage. | Persistent | LocalStorage / IndexedDb |
| DoubleClick Advertising | google.com | Advertising delivery and behavioural profiling. | Up to 13 months | DocumentCookie |
| Google Ads | google.com | Conversion tracking and remarketing. | Up to 13 months | DocumentCookie |
| Hotjar | hotjar.com | Behavioural analytics and user interaction tracking. | Up to 1 year | DocumentCookie / LocalStorage |
| Bazaarvoice | bazaarvoice.com | Review interaction tracking and marketing attribution. | Persistent | DocumentCookie |
| Dotdigital Marketing Automation | dotdigital.com | Email campaign tracking and marketing automation profiling. | Persistent | DocumentCookie |
Google Analytics
We use Google Analytics 4 on our website based on your consent provided through our cookie management platform. The responsible service provider within the EU/EEA is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Its legal notice is available at the link provided on our website.
Google Ireland Limited is part of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Both entities are part of Alphabet Inc. Data transfers occur under the EU-US Data Privacy Framework (EU-US DPF) pursuant to Art. 45(3) GDPR.
Categories of personal data processed:
- Browser and device information
- Approximate location data
- Session statistics
- User counts
The lawful basis for processing your personal data is your consent.
We use Google Analytics 4 only to the extent that you have given your consent. If you do not provide consent, Google applies Consent Mode v2 and processes data only in the form of non-identifying signals (“cookieless pings”), and no cookies are set.
We additionally use a server-side tracking system (Yireo), which enables data processing via our own server. If you have given consent, pseudonymised usage data may be forwarded to Google through the server-side endpoint. If you do not provide consent, no identifying information is transmitted; in particular, no user IDs, IP addresses or cookies are processed or reconstructed.
Google Analytics 4 uses event data to analyse how visitors use our website and to provide aggregated usage reports. All data is processed strictly in accordance with the level of consent you have selected.
If you require more information about the data collected automatically, you can access it at the following link:
https://support.google.com/firebase/answer/6317485
Information on predefined user dimensions (depending on the options used) and on enhanced measurements and events can be found at the following links:
Predefined user dimensions: https://support.google.com/firebase/answer/9268042
Enhanced measurements and events: https://support.google.com/analytics/answer/9216061
Meta Pixel
We use the Meta Pixel on our website, a service provided by Meta Platforms Limited, 4 Grand Canal Place, 2 CO Dublin, Ireland. The Meta Pixel is used on the basis of your consent, meaning it is only activated if you have agreed to the use of marketing/advertising cookies or similar technologies via our website’s consent management platform.
The Meta Pixel enables us to analyse the effectiveness of advertisements placed on the social network Facebook. When we run advertising campaigns for our products and services on our Facebook page, we aim to show these ads only to users who are genuinely interested in our offerings. The Meta Pixel helps us tailor our marketing efforts to the interests of potential customers. As a result, Facebook users who have consented to the display of personalised advertising may be shown relevant ads. Meta Platforms also uses the data collected through the Meta Pixel for its own analytics and advertising purposes.
If Meta Platforms processes personal data for its own purposes, you can find information regarding the legal basis, retention periods and the exercise of your data subject rights in Meta’s privacy policy.
In order to show our advertisements only to interested individuals as described above, we have implemented the code that enables the Meta Pixel’s functionality on the website you are visiting. The code provided by Meta loads functions that allow Meta Platforms to analyse and measure your interactions when you reach our website via Facebook ads.
Meta may link the collected data to existing user accounts if you are logged in to Facebook or Instagram. However, the evaluations we receive from Meta are available to us only in aggregated form. Meta uses this data solely for advertising purposes. As part of this processing, it makes a difference whether you have a Facebook user account and are logged in on Facebook in your browser.
If you have a Facebook user account and are logged in, your data will automatically be associated with your user account when you visit our website. You can adjust your advertising settings in your Facebook account at any time.
If you do not have a Facebook account, you can manage your usage-based advertising preferences and activate or deactivate individual advertising providers by clicking here.
Meta Platforms Limited is part of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025-1452, USA. If personal data is transferred to Meta Platforms, Inc. in the United States, the transfer is based on the adequacy decision of the EU-US Data Privacy Framework (EU-US DPF) of the European Union pursuant to Article 45(3) GDPR.
In addition to browser-based cookies (e.g. the Meta Pixel), we may use secure server-side tracking technologies (such as the Meta Conversions API). These technologies allow us to send limited event data directly from our systems to Meta to improve advertising accuracy and reduce reliance on browser cookies. These technologies are only activated where you have provided consent for targeting cookies.
Instagram Plugin
This website uses a social plugin (“plugin”) of the microblogging service Instagram. The service is operated by Meta Platforms Limited, 4 Grand Canal Place, 2 CO Dublin, Ireland (“provider”).
You can recognise the Instagram plugin by the “Instagram button” displayed on our website. If you are logged into your Instagram account and click the Instagram button, the content of our web pages can be linked to your Instagram profile. In this way, Instagram may associate your visit to our website with your user account. Further information can be found in Instagram’s Privacy Policy:
https://privacycenter.instagram.com/policyy
The plugin is only activated once you have consented to the “Marketing” category via our consent management platform; without your consent, no data is transmitted to Instagram.
Instagram is owned by Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025-1452, USA. If personal data is transferred to Meta Platforms, Inc. in the United States, the transfer is based on the adequacy decision of the EU-US Data Privacy Framework (EU-US DPF) adopted by the European Union pursuant to Article 45(3) GDPR.
Embedded YouTube Videos
Our website uses embedded content from YouTube. The responsible service provider within the European Union (EU) / European Economic Area (EEA) is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. The legal notice of Google Ireland Limited, including further information, can be found at the following link:https://www.google.de/intl/de/contact/impressum.html
Google Ireland Limited is a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google LLC and Google Ireland Limited are both part of the US-based holding company Alphabet Inc., headquartered at the same address as Google LLC. Any transfer of data to the United States is based on the adequacy decision of the EU-US Data Privacy Framework (EU-US DPF) in accordance with Article 45(3) GDPR.
Embedded YouTube content is only loaded once you have consented to the use of marketing cookies via our consent management platform. Without your consent, only a placeholder will be displayed.
Where technically possible, we use the privacy-enhanced “YouTube-nocookie” mode, which ensures that no cookies are set before you actively play a video. When you interact with YouTube content embedded on our website – for example, by playing a video – YouTube places cookies on your device to collect information and personalise your experience. These cookies track your usage patterns, preferences and interactions with the embedded content and store information about your session.
The personal data processed through YouTube cookies includes:
- IP address
- Browser and device information
YouTube uses this data to provide personalised content, analyse trends and improve its services.
Further information about how YouTube uses cookies and processes your data can be found in the YouTube/Google Privacy Policy.
How Can You Control or Delete Cookies?
We place cookies on your device only where you have provided consent. The legal basis for such processing is Art. 6(1)(a) GDPR. You provide consent by clicking “Accept Cookies” when visiting our website. You may withdraw consent at any time by selecting “Reject Cookies” or choosing “Custom Settings”.
You can change or withdraw your consent at any time via the Usercentrics CMP button (“Cookie Settings”) available on our website.
Consent is not required for cookies that are strictly necessary to provide the website. We rely on our legitimate interest in providing a secure and functional online service under Art. 6(1)(f) GDPR.
You may also manage cookies through your browser settings. If you adjust your preferences, certain features of the website may not function correctly. Instructions vary by browser.
How to Contact Us
Spectrum Brands (UK) Ltd
Regent Mill
Fir Street
Failsworth
Manchester
M35 0HS
United Kingdom
Phone: 00800 – 830 700 83
Email: dsr@eu.spectrumbrands.com