Steam Genie Aroma

Steam Genie Aroma is rated 4.5 out of 5 by 84.
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Out of stock
SKU
28040
Want to smooth away those creases, while steaming your favourite scents onto your fabrics? Then look no further than the Steam Genie Aroma. With a Ceramic, Heated Pressing Plate that’s Ready-to-Use in 45 Seconds and a 32g Steam Output – steaming’s taken care of. The Scent Infuser lets you freshen up fabrics with your own, personalised scents and best of all, it Kills up to 99% of Bacteria in 60 Seconds* at the same time.
Price £59.99

Documents & Support

User Manuals

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Warranty Information

We will repair or replace products that are defective within the warranty period where the product is used and maintained in accordance with the instructions. Spare parts for this product are covered by a one year guarantee. Your statutory rights are not affected.

Technical Specifications

Model Number
28040
Colour
Grey
Height (mm)
267
Cordless
Yes

FAQs (14)

Customer Questions
My iron doesn't produce any steam.

Answer 1: The steam control may have been set to the no steam position. Set the steam control to a steam position.

Answer 2: There is no water in the tank and/or the settings are not set correctly.

Solution:

Step 1: Ensure there is water in the tank.

Step 2: Set to the appropriate steam and temperature setting - When steam ironing, you must set the steam control to steam and the temperature control to a temperature equal to or higher than the steam symbol on the dial.

The mains power switches off when I switch my iron on or when the iron is in use. Can the appliance cause a power failure?

Step 1: Check that the connection to the plug is secure and not loose and also check how many appliances are using the same output. Failure could be caused by over current in your mains.

Step 2: Check the iron's power cord for visible signs of damage (e.g. kinks, flaring of the braiding). Remove the rest of the appliances and switch it on again.

Step 3: if the mains power goes off again, contact the Russell Hobbs Customer Service Department on 0345 658 9700.

The steam boost function or vertical steam boost function on my iron doesn't work.

Answer 1: The (vertical) steam boost function has been used too often within a very short period.

Put the iron in a horizontal position and wait for a while before using the (vertical) steam boost function again.

Answer 2: The iron is not hot enough. Set the temperature dial to a temperature suitable for steam ironing.

The Spray function or Spray button on my iron isn't working (properly).

Make sure there is enough water in the tank and check that the spray button is able to spring back on its own after pressing.

If the spray nozzle hole is blocked, you can clean it carefully with a sharp needle or pin.

The indicator light isn't working (properly).

Make sure the iron is plugged into a working mains power and set the temperature dial to a desired position.

It is normal for the orange pilot light to turn on and off during ironing. It comes on as the iron is heating up, and goes off when it is hot enough.

Smoke comes out of the appliance.

Some parts of the appliance have been slightly greased and as a result, the appliance may produce some smoke when it is switched on for the first time.

Also, if there is remaining water in the soleplate from the last usage, the smoke observed may actually be water evaporating. However, these will stop after a short while.

The soleplate coating is scratched/worn away.

Your iron has multiple thin layers of coating and light scratches will not impede the performance of the iron. You can continue using the iron as per normal.

My iron leaves shiny patches on fabrics.

Fabrics can acquire shiny patches if they are ironed at too high temperatures. Try a lower temperature setting.

Also, to prevent shiny patches, you can put a cloth (e.g. a tea towel) between the iron and the fabric.

What type of water should I use?

Your appliance has been designed to be used with tap water.

Water drips from the holes of the soleplate during ironing. What should I do?

There may be several reasons for this:

Your iron produces a lot of steam. Steam could have condensed on the ironing board cover, making it wet and cause water marks on your garment when the iron is pressed on it.
Ironing aids or fragrance water could have been added to the water tank. This can cause problems with the steaming function, causing water to leak. Use only tap water or distilled water or a mixture of these two types of water.
Steam setting is being used at too low a temperature - The steam function should be switched to "no steam" when using the iron at lower temperatures or the water tank shoud be emptied.
Steam surge/shot/spray being used too rigorously - try using these facilities more slowly.

Water drops appear on the garment during ironing or drip on to the floor.

The water droplets may appear on the garments when you have steam ironed for a while. This happens because steam has condensed on the ironing board.

Dry the wet spots on the garment and the ironing board cover by passing the iron over them without pressing the steam button. If the underside of the ironing board is wet, wipe it dry.

Make sure you use a mesh-top ironing board with a thick felt material as this minimises steam condensation on the ironing board.

How can I prevent stains on the soleplate?

Ironing synthetics at high temperatures can cause staining when synthetic material is scorched.

Synthetics or synthetic-mixed fabrics can only be ironed at the lowest temperature setting.

Always set the temperature acording to the type of clothing being ironed. If unsure, always start with a lower temperature.

How do I remove the stains on the soleplate?

To remove a stain, wipe the soleplate with a moist cotton cloth without heating up the iron.

For stubborn stains, soak a cotton rag or pot towel in water & lemon juice, then heat up the iron to 'max' temperature and run the soleplate over the rag.

Where can I find prices of Russell Hobbs products?

The price of our products is determined by the current market situation and defined solely by the respective retailer.

A retailer may sell the products at a higher or lower price than the price listed in our Online Shop.

To find prices or buy our latest products, please visit our Online Shop: www.russellhobbs.com

If the product is not available in our Online Shop, we advise that you visit the websites of your local retailers for price and availability information.

Please, mind that only logged in users can submit questions

Reviews

Rated 4 out of 5 by from Lightweight , effective steamer [This review was collected as part of a promotion.] I hate ironing and prefer to steam my clothing and find that it’s easier, quicker and more enjoyable for me. This steam genie is much lighter than my previous steamer and is much easier to hold / control . The attachments are super handy , the scent infuser one is a little disappointing it basically says adding your oils / scent is at your own risk. It would be a nice touch if they included recommended oils. The steam genie is ready to use in 45 seconds , I found without a attachment my clothes got more wet patches . The upholstery attachment is my favourite . Very aesthetically pleasing to the eye steamer much sleeker than my previous bulky steamer
Date published: 2021-11-17
Rated 2 out of 5 by from Not as good results as a standard iron [This review was collected as part of a promotion.] I tried this product out on a white shirt that was heavily creased. Although it got out some of these creases (see before and after photo), i felt as if an iron would do the job better and quicker. It also used up a whole tank of water for just one single shirt, to produce the results in the photo. I feel it will work better for items that can not be ironed such as upholstery using the attachments provided. I like the design/colour however and it is easy to use. It weighs similar to an iron but has a very long cable which is useful.
Date published: 2021-11-16
Rated 4 out of 5 by from Brilliant handheld steamer [This review was collected as part of a promotion.] I found this handheld steamer very easy to set up and use, not only irons but desinfects too. I found it gives great results on curtains and upholstery which I didn’t have the patience to iron with a normal iron. I would have preferred to use perfumes or oil for a nice smell, however it states in the instructions that is not indicated. The cord is long giving more flexibility and is not heavy to hold. Overall I am happy with it. It is a handy gadget around the house especially looking so stylish.
Date published: 2021-11-19
Rated 5 out of 5 by from Easy to use [This review was collected as part of a promotion.] This hand held steamer is so easy to use and gives great results. I just pull out the water tank, fill and replace and the steamer is ready to turn on. I have steamed clothing, curtains and my fabric sofa and each time I am really pleased with the results. The steamer comes with 3 attachments, my favourite is the fabric attachment with scent infuser. This not only removes creases but leaves my clothes smelling fresh and clean. The attachments are easy to fit, just click into place. Heats quickly within a minute and I just have to press the trigger to emit the steam. I sometimes use the constant flow feature to help me when I need it. The steamer is easy to carry so I can take it with me on trips and holidays.A fantastic product which I would definitely recommend.
Date published: 2021-11-18
Rated 5 out of 5 by from Great bit of kit! [This review was collected as part of a promotion.] This is amazing! As a person who doesn’t like ironing & is not very good at it this is fabulous, Never used one before but was pleasantly surprised. Very easy to use & not at all too heavy to hold for long periods of time. Not only do my clothes look professionally steamed but they smell great too.
Date published: 2021-11-19
Rated 1 out of 5 by from Waste of money now struggling to get money back I bought this via Argos and it doesn’t work. Having never owned a steamer before I’d didn’t know what to expect. It cuts out constantly so you can’t even do one item because the steam stops even though it has water in the tank. Fast forward 2 or 3 attempts now it doesn’t even work at all and no steam comes out but it does feel hot to touch. Tried to return to Argos who refused saying because Russel Hobbs have warrenty I need to get it repaired not replaced otherwise it will end up in landfill. Awful customer service from Argos and now trying to get a refund yet to hear a response from Russel Hobbs. I don’t want a repair as I have lost faith in the brand, I want my money back.
Date published: 2022-08-14
Rated 4 out of 5 by from Easy to use. I have used the steamer a few times, on clothes including a badly creased rain coat. I also used it on my draylon sofa, cleaned grubby areas very well. Pleased with the results, and not much effort involved. I wish the water tank was bigger, my only negative comment.
Date published: 2022-08-24
Rated 4 out of 5 by from Great features and heats up fast! [This review was collected as part of a promotion.] Good size, water tray is easily removed to add water, comes with 3 attachments, i love that you can add your own scents to the scent infuser! Heats up really quick once turned on and steam is powerful, great for removing creases with ease and for sanitising and refreshing items/bedding/sofas too as removes upto 99% of bacteria! Would recommend
Date published: 2021-11-21
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