Luna Coffee Maker Grey

Luna Coffee Maker Grey is rated 4.6 out of 5 by 182.
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In stock
SKU
23241
The Luna Coffee Maker in Moonlight Grey is an astonishing creation that combines stunning looks with magnificent taste. You'll no longer have to dream of having a freshly brewed coffee waiting for you downstairs every morning - now you can have it. Just set the programmable timer for when you wake up, and enjoy a delicious cup of coffee as your marvel at the Moonlight Grey. If you love coffee, you'll love the capacity and quality you get from this coffee machine. Its powerful performance and alluring shimmery appearance, ensures every carafe of coffee is percolated to perfection.
Price £59.99

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User Manual
User Manual

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Warranty Information

We will repair or replace products that are defective within the warranty period where the product is used and maintained in accordance with the instructions. Spare parts for this product are covered by a one year guarantee. Your statutory rights are not affected.

Technical Specifications

Model Number
23241
Colour
Grey
Total Capacity
1.8

FAQs (15)

Customer Questions
Can I throw away my appliance with the normal household waste at the end of its life?

No, hand it in at an official collection point for recycling. to help preserve the environment. You can also return it to us and we will recyle it for you. Our addresses for recycling are WEEE Recycling Department, Russell Hobbs Ltd, Heathmill Road, Wombourne, Wolverhampton WV5 8AQ or WEEE Recycling Department, Russell Hobbs Ltd, Fir Street, Failsworth, Manchester, M35 0HS.

How can I clean the outside of the appliance?

Clean the outside of the coffeemaker with a soft cloth moistened with warm water. Filters, filter holders and carafes can be cleaned in warm soapy water, rinsing thoroughly afterwards to remove all traces of soap. Do not immerse the coffeemaker or its cord in water and do not use abrasive cleaners or scourers to clean the appliance.

Why does the fuse blow when I switch on the coffeemaker or during use?

You may have connected too many appliances to the same circuit. Unplug a number of other appliances connected to the same circuit and then plug the coffee maker in again. If the fuse continues to blow, please contact the Russell Hobbs Customer Service Department on 0345 658 9700.

Why doesn't my coffee taste good?

If the taste of your coffee is not good from the start, please keep in mind that:

You should at least brew the minimum amount of coffee as indicated on the jug and water container.
The brand of coffee can influence the taste.
You might want to try a different blend of coffee for a different taste.
Use fresh water to brew your coffee.
Keep your coffee machine clean. Regular cleaning of the filter, holder and jug will have a positive influence on your coffee taste.
If the taste of your coffee becomes less after some time of brewing:

The coffee might have stayed on the hot plate too long. Coffee becomes strong and bitter if you leave it on the hot plate for too long, especially if the jug contains only a small quantity of coffee.
If these answers do not solve your problem, please contact the Russell Hobbs Customer Service Department on 0345 658 9700.

Why does my coffee not have the desired strength?

The amount of ground coffee put in the filter influences the coffee strength. In general, 1 level coffee spoon is enough for 1 small cup of coffee. Depending on your strength preference, you can use less ground coffee for a milder taste and more ground coffee for a stronger taste.

If this solution does not solve your problem you can contact the Russell Hobbs Customer Service Department on 0345 658 9700.

Why is the coffee not hot enough?

If you have used the coffeemaker for quite some time and the temperature of the coffee decreases, we advise you to descale the coffeemaker.

Do I have to descale my appliance?

Yes. Descaling is an important part of the maintenance of your appliance. You should descale your appliance regularly - at least monthly.

To descale your appliance, you can use any descale agent suitable for use in plastic bodied products or use white vinegar. Do not use cleaning vinegar.

Descaling will take half an hour to an hour to complete. Go through the following steps:

Fill the water tank with 0,8 litre of white vinegar or follow the instructions on the package of your descaler.
There is no need to put a paper filter or coffee grind into the appliance.
Switch on the appliance and let it complete one brewing cycle.
Note: For thorough descaling, repeat step 1 to 3 to make sure no scale is left in the appliance.
When using vinegar, let the appliance complete two more cycles with fresh, cold water to remove all vinegar from the appliance. For a descaler, follow the instructions on the package, but at least complete one cycle with fresh, cold water.
Descaling your appliance can help you to:

Ensure the good quality of your brewed coffee.
Keep the brewing time constant.
Extend the lifetime of your appliance.
Limit the chances your appliance might break down

The coffeemaker continues to drip long after the brewing cycle has ended. Is this normal?

Some dripping is normal and is caused by condensation of steam, so there is no need to worry.

There is water/condensation on the lid of the coffeemaker?

The appliance generates steam during the brewing cycle. Therefore a small amount of condensation on the lid of the coffee maker is normal and does not cause problems.

Why does the coffeemaker not work after I switch it on?

If the coffeemaker is not working after you have switched it on, please check if the plug of the coffeemaker is properly inserted in the wall socket and if the wall socket is working.

If this solution does not solve your problem please contact the Russell Hobbs Customer Service Department on 0345 658 9700.

How do I get a more consistent coffee quality?

Check that the filter holder hasn't fallen. Simply add more coffee to the filter!

How can I brew hotter coffee?

Here are some tips to brew hotter coffee:

Check if the water heater is working properly: draw off some water from the steam tube. If the water comes out hot, the water heater is OK. If the water is cold, please contact the Russell Hobbs Customer Service Department on 0345 658 9700.
Check the temperature of the cups. Cold cups will very quickly lower the temperature of the coffee. Try warming cups with some hot water and/or steam or by keeping them on the cup warming plate (if present).
Pre-heat the water circuit and filter by first dispensing one cup of coffee without putting in any coffee, so by dispensing only hot water. After that, start brewing coffee.

Can I use mineral water in my Russell Hobbs espresso machine?

Yes, still mineral water is fine but do not use sparkling water.

Why does the coffee come out so slowly?

Please check the following:

The coffee you are using may be ground too fine. This stops the water from passing through.
Only use coffee recommended for espresso machines.
You may have pressed the coffee too hard in the filter.
If this solution does not solve your problem you can contact the Russell Hobbs Customer Service Department on 0345 658 9700.

Do I have to descale my appliance?

Yes. Descaling is an important part of the maintenance of your appliance. You should descale your appliance regularly - at least monthly.

To descale your appliance, you can use any descale agent suitable for use in plastic bodied products or use white vinegar. Do not use cleaning vinegar.

Descaling will take half an hour to an hour to complete. Go through the following steps:

Fill the water tank with 0,8 litre of white vinegar or follow the instructions on the package of your descaler.
There is no need to put a paper filter or coffee grind into the appliance.
Switch on the appliance and let it complete one brewing cycle.
Note: For thorough descaling, repeat step 1 to 3 to make sure no scale is left in the appliance.
When using vinegar, let the appliance complete two more cycles with fresh, cold water to remove all vinegar from the appliance. For a descaler, follow the instructions on the package, but at least complete one cycle with fresh, cold water.
Descaling your appliance can help you to:

Extend the lifetime of your appliance.
Limit the chances your appliance might break down

Please, mind that only logged in users can submit questions

Reviews

Rated 5 out of 5 by from Good quality coffee maker [This review was collected as part of a promotion.] Simple to use, filter can be taken out my by a handle to empty and clean. Makes really good coffee and keeps it warm for about 45 minutes. I could get between 14-15 mugs of coffee out of one full jug but I have a lot of milk in my coffee. Really easy to clean. It also has a timer so your coffee can be ready for when you want it. When the jug is removed it doesn’t drip onto the hot plate below. This is good for families at breakfast time or even for simply having a coffee with a group of friends
Date published: 2018-02-11
Rated 3 out of 5 by from Not quite what I expected Not a huge fan of this product given the price tag. Its quite a cumbersome looking object with very limited functionality. It has a stronger brew function - pretty useless to be honest, but has quite a deep water well which means you can make a huge pot of coffee if required. The timer function is useful but obviously you need to keep the unit plugged in which isn't always the best option in these environmentally conscious days..
Date published: 2018-10-03
Rated 5 out of 5 by from Great coffee maker [This review was collected as part of a promotion.] The Russell Hobbs coffee machine would make a great addition to any kitchen. Very easy to set up and maintain and features an option which allows the user to select the strength of coffee, a timer to ensure the coffee is ready and waiting for you as well as a built in digital clock.The coffee machine is easy to clean, looks sleek and stylish and has a forever filter which means the user does not have to buy disposable filters. All in all, a great coffee machine which would compliment any kitchen
Date published: 2018-02-15
Rated 5 out of 5 by from Great bit of kit! Really great coffee machine! Serves up to 14 cups, looks great but works even better and really easy to clean. I recommend using filter papers as this keeps the coffee really smooth and helps with cleaning too. I’d definitely recommend to a large family or office - great value for money :-)
Date published: 2019-10-21
Rated 4 out of 5 by from Great looking machine, makes very nice coffee [This review was collected as part of a promotion.] Simple to use and operate and the filtered coffee comes out with great taste, I used the coffee I know very well and must say it does taste better with this machine than my older one which was a very big plus for me. Only gripe is that the keep warm feature is not warm enough. That said it is a good machine and has that lovely room filling filtered smell that I really like, it is easy to use and very easy to keep clean. I recommend and very happy to have it for many years to come.
Date published: 2018-02-17
Rated 5 out of 5 by from A huge coffee maker, with tiny problems This coffee machine is brilliant. The permanent filter is great as I don't have to waste paper filters. The ability to make a stronger coffee appeals to me too. The stay warm for 40 minutes function is a welcome addition. And it can make a huge amount of coffee in one sitting. However, The glass jug is only marked from 8 large cups. If you want to make 4, it's guesswork as to how much water to use. And cleaning the jug is difficult as the lid does not separate from the jug.
Date published: 2019-05-17
Rated 5 out of 5 by from Best Coffee Machine Our wonderful German made coffee maker died and is no longer available so we began to research a new brand. After reading many reviews and comparing features, we decided on Russell Hobbs 23241. It is the best coffee maker we have had... and we have had a lot! It brews a great cup of coffee and it stays hot. We are very pleased with this purchase!
Date published: 2021-08-25
Rated 5 out of 5 by from The bee's knees? Filter machine looks like a super expensive bean-to-cup machine. Don't tell anyone. Taste? Take your favourite ground coffee and within minutes you will have a superb cup of coffee. Not strong enough? Press the strength button. Sorted. Cleaning the nylon filter is easy. Morning coffee? Now this is tricky! The machine is very efficient but to set the time you have to be quick. Delay too long and you're changing the time. Practice is the answer. Buy this machine and you won't be disappointed
Date published: 2019-08-20
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