Kettles
No, the kettle is intended for heating water only. Do not use it to heat up any other liquids
The water in this kettle is heated up rapidly, which causes the noise. This is a normal phenomenon and there is nothing wrong with your kettle.
Clean the outside of the kettle and the base with a warm damp soft cloth. Do not let the moist cloth come into contact with the cord, the plug and the connector of the base.
Never immerse the kettle or its base in water and do not use abrasive cleaning...
Depending on the hardness of the water where you live, small spots may appear on the heating element of your kettle when you use it. This is the result of scale build-up on the heating element and on the inside of the kettle over time.
The harder the...
While the kettle will still function without the anti-scale filter, the flow of the pour may not be as smooth and there may even be a little ‘spitting’ during the boil with a full kettle. And of course, the function of filtering out minerals from getting...
Yes, you have to descale your kettle regularly. Minerals present in tap water will cause scale to build up inside your kettle when water is heated.
Regularly descaling your kettle will help to: reduce the boiling time and save energy, keep the inside...
This problem may have multiple causes:
The appliance is not connected to the mains.The dry-boil protection has been activated.The kettle needs to be descaled.Below you can find the solutions for each of these causes.
Solution Cause 1: The appliance...
This indicates that the kettle has been filled beyond the maximum level indication.
For safety reasons, you should never fill the kettle beyond the MAX indication on your water level indication window.
If you find some condensation or a few drops of water on the base, this is not a manufacturing defect but a normal occurrence.
However, if you see more water than just a few drops on the base or under the base, please contact the Russell Hobbs Consumer...
Try descaling the kettle according to the descale procedure. Rinse carefully afterwards.
If this does not help, please contact the Russell Hobbs Consumer Service Department on 0345 658 9700.
If the water boiling procedure has slowed down, the heating element of the kettle is probably covered with scale. Descale the kettle to remove the scale and revert back to quick boiling.
You must only use descaler suitable for use in plastic products. If you use a descaling agent, follow the instructions on the bottle or package to descale your kettle.
Regular descaling prolongs the life of the kettle. Kettles should be descaled regularly...
No, to preserve the environment please hand it in at an official collection point for recycling or you can return to us and we will recyle it for you.
Our addresses for recycling is; WEEE Recycling Department, Russell Hobbs Ltd, Heathmill Road, Wombourne...
This kettle is equipped with boil-dry protection. The kettle will automatically switch off if it is accidentally switched on when there is no water or not enough water in it.
To use it again lift the kettle from its base and fill it with cold water ...
Try descaling the kettle according the descale procedure, as this removes most smells. Rinse carefully afterwards.
If this does not help, please contact the Russell Hobbs Customer Service Department on 0345 658 9700.
All the plastics used in our kettles are BPA free.
We don't recommend that you clean your anti-scale filter in a dishwasher as this could cause damage. To clean your filter rinse the filter under a running tap whilst brushing with a soft brush.