Espresso Machines

Can I use mineral water in my Russell Hobbs espresso machine?

Yes, still mineral water is fine but do not use sparkling water.

Why does the coffee come out so slowly?

Please check the following:

The coffee you are using may be ground too fine. This stops the water from passing through.
Only use coffee recommended for espresso machines.
You may have pressed the coffee too hard in the filter.
If this solution does not solve your problem you can contact the Russell Hobbs Customer Service Department on 0345 658 9700.

Do I have to descale my appliance?

Yes. Descaling is an important part of the maintenance of your appliance. You should descale your appliance regularly - at least monthly.

To descale your appliance, you can use any descale agent suitable for use in plastic bodied products or use white vinegar. Do not use cleaning vinegar.

Descaling will take half an hour to an hour to complete. Go through the following steps:

Fill the water tank with 0,8 litre of white vinegar or follow the instructions on the package of your descaler.
There is no need to put a paper filter or coffee grind into the appliance.
Switch on the appliance and let it complete one brewing cycle.
Note: For thorough descaling, repeat step 1 to 3 to make sure no scale is left in the appliance.
When using vinegar, let the appliance complete two more cycles with fresh, cold water to remove all vinegar from the appliance. For a descaler, follow the instructions on the package, but at least complete one cycle with fresh, cold water.
Descaling your appliance can help you to:

Extend the lifetime of your appliance.
Limit the chances your appliance might break down

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