Blenders

Why does the motor produce an unpleasant smell during processing?

It is very common for a new appliance to give off an unpleasant smell or emit some smoke the first few times it is used.

This phenomenon will stop after you have used the appliance a number of times. The appliance may also give off an unpleasant smell or emit some smoke if it has been used too long.

In this case you have to switch the appliance off and let it cool down.

There is foam coming out of the blender. What did I do wrong?

The quantity you put in the jar was too large. When processing foaming ingredients, do not fill the jar beyond two thirds of its overall capacity.

What is the function of the small cap?

During processing, you can remove the cap to add liquid and solid ingredients. Switch the blender off before adding solid ingredients.

Sometimes liquid ingredients splash out of the jar. What should I do?

Check if the lid is closed properly.
Never open the lid during processing.
To prevent spillage, do not overfill the blender (please refer to the instruction booklet).
When you have switched the appliance off, wait until the blade has stopped turning completely before opening the lid.
Increase the speed of blending gradually, instead of starting the appliance at the highest speed.

All the ingredients stick to the wall of the jar and the blade does not touch them. What should I do?

Loosen the ingredients with a spatula (switch the appliance off before doing so) or by adding some liquid.

All the ingredients stick to the wall of the chopper bowl and the blade does not touch them. What should I do?

Loosen the ingredients with a spatula (switch the appliance off before doing so).

How long is the processing time for blending?

It depends on the quantity and the ingredients, however, on average the time for blending is about 30 - 60 seconds.

Can I pour boiling hot liquids into the blender jar?

No, to avoid damage to the jar let the liquid cool down to the sort of temperature you can comfortably handle, i.e. liquid temperature below 40°C.

What can I do with the blender jar?

You can use the blender jar for:

Blending fluids, e.g. dairy products, sauces, fruit juices, soups, mixed drinks, shakes.
Mixing soft ingredients, e.g. pancake batter or mayonnaise.
Pureeing cooked ingredients, e.g. for making baby food.
Crushing ice cubes (not all models - please check your instruction booklet).

What does 'pulse' mean?

When you turn the control knob to the pulse setting, the appliance runs at its highest speed as long as you keep the knob in this position.

Use the pulse setting if you want to have more control over the processing jobs.

How can I add ingredients when the blender is running?

You can add liquids through the small hole in the lid. When you want to add solid ingredients, switch the blender off first.

The end result is not fine enough. What should I do?

Let the appliance run at maximum speed for a longer period of time or use the pulse function (not all models have this) several times.

Sometimes liquid ingredients splash out of the jar. What should I do?

Never open the lid during processing. When you have switched the appliance off, wait until the blade has stopped turning completely before opening the lid.

Increase the speed of blending gradually, instead of starting the appliance at the highest speed.

The blender jar leaks. What should I do?

Set the control knob to 0 and pour out the ingredients. Make sure that the sealing ring is properly in place on the blade unit.

Also make sure that the blade unit is assembled correctly (on models with removable blade).

Why does the motor produce an unpleasant smell during processing?

It is common for a new appliance to give off an unpleasant smell or emit some smoke the first few times it is used.

This phenomenon stops after you have used the appliance a number of times. The appliance may also give off an unpleasant smell or emit some smoke if it has been used too long.

In this case, set the control knob to 0 and let the appliance cool down.

The appliance stopped running because the blade unit is blocked. What should I do?

Set the control knob to 0 and use a spatula to dislodge the ingredients that block the blade unit. We also advise you to process a smaller quantity.

Cleaning the blender jar is a difficult job. What is the easiest way to clean it?

The easiest way to clean the jar is to fill the jar with 500ml water and some washing-up liquid and turn on for 60 seconds (or press the pulse button several times (if your blender is fitted with one). Rinse the jar afterwards.

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